Conditions

1.Terms of Use Effective Date: 01/02/2025 Welcome to PrestigeCrush Hotel and Suites Ltd (“we,” “our,” or “us”)

2. These Terms and Conditions govern your use of our services, website (https://prestigecrush

3.com), and premises located at Mechanic Village, Nsukka, Enugu State

4. By accessing our website or using our services, you agree to comply with these Terms and Conditions

5. If you do not agree, please refrain from using our services

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7. Acceptance of Terms By making a reservation, staying at our hotel, or using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions

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9. Reservations and Payments 2

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11. Booking Process Reservations can be made through our website, email (prestigecrush@gmail

12.com), phone, or in person

13. All reservations are subject to availability

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16. Payment Policy Full or partial payment may be required at the time of booking

17. We accept cash, credit/debit cards, and other specified payment methods

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20. Cancellation Policy Cancellations made at least 48 hours before check-in are eligible for a refund, subject to a 10?ministrative fee

21. Late cancellations or no-shows will result in a charge equivalent to the first night’s stay

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23. Check-In and Check-Out 3

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25. Check-in time is from 2:00 PM

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28. Check-out time is by 12:00 PM

29. Late check-outs may incur additional charges unless otherwise agreed upon in advance

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31. Guest Responsibilities 4

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33. Guests must provide valid identification upon check-in

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36. Guests are responsible for the care of their belongings

37. We are not liable for any loss, theft, or damage

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40. Guests must adhere to the hotel’s policies, including noise levels, smoking restrictions, and proper use of facilities

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42. Prohibited Activities Guests must not: Engage in illegal activities on the premises

43. Damage hotel property or disturb other guests

44. Use the hotel for commercial purposes without prior consent

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46. Website Use 6

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48. Intellectual Property All content on https://prestigecrush

49.com, including text, images, and logos, is the property of PrestigeCrush Hotel and Suites Ltd

50. Unauthorized use is prohibited

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53. User Conduct You must not misuse our website or introduce viruses, malware, or harmful content

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55. Privacy Policy Your personal information is collected and processed in accordance with our Privacy Policy

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57. Limitation of Liability We are not liable for indirect, incidental, or consequential damages arising from your stay or use of our website

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59. Force Majeure We are not responsible for any failure or delay caused by events beyond our reasonable control, such as natural disasters, strikes, or government restrictions

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61. Governing Law These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria

62. Any disputes will be resolved under Nigerian law

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64. Amendments We reserve the right to update or amend these Terms and Conditions at any time

65. Changes will be effective upon posting to our website

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67. Contact Us For questions or concerns, please contact us: Email: prestigecrush@gmail

68.com Address: Mechanic Village, Nsukka, Enugu State, Nigeria Thank you for choosing PrestigeCrush Hotel and Suites Ltd

69. We look forward to serving you!